Florian Boret

Florian Boret

customer experience manager specializing in ai integration

Florian Boret's interests

customer service — AI in e-commerce — response time — data protection — innovation in customer experience — reputational management — Cdiscount competitiveness against Amazon

Florian Boret's latest subjects

  • The AI Summit in Paris at Station F.
  • The strategic value of exceptional customer service in retaining and attracting clients.
  • Exceptional customer service as a growth lever for e-commerce businesses using Achille AI.
  • Le problème majeur de Cdiscount par rapport à Amazon est son service client insuffisant.
  • L'importance de la réactivité et de la rapidité du service client pour maintenir la satisfaction et la fidélité des clients.
  • Improving public institutions' customer service for citizens.
  • L'importance du service client et l'impact de l'IA sur son évolution.
  • The potential success of The Phone despite not securing investment on Qui veut être mon associé.
  • Regulation and ethics of AI, focusing on data protection challenges and commitments for improvement.
  • The role of AI in enhancing customer interaction and experience.

Florian Boret's LinkedIn posts habits

Florian posts 1.35 times a day on LinkedIn.

Around 9 posts a week, or 41 posts a month and 493 posts a year.

Florian has a popularity score of 0.